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FULL PRIVACY POLICY

RELEKS.JE

Operated by: Al Syarif Digital Solution (202503030482 | IP0604947-A)

Location: Malaysia

Last Updated: 18 Mac 2026

PART B – FULL PRIVACY POLICY (PDPA EXTENDED)

1. LEGAL BASIS

This Privacy Policy complies with:

  • Personal Data Protection Act 2010 (Malaysia).

2. TYPES OF DATA COLLECTED

We may collect:

Personal Data

  • Name
  • Email
  • IP address
  • Device information

Transaction Data

  • Payment reference via Bayarcash
  • Purchase history
  • Credit usage logs

Usage Data

  • Prompt text
  • Generated outputs
  • Login timestamps

3. PURPOSE OF COLLECTION

Data is used for:

  • Service provision
  • Credit tracking
  • Fraud prevention
  • Affiliate tracking
  • Legal compliance

4. DATA RETENTION

  • Generated outputs auto-deleted within 24 hours
  • Transaction data retained for tax compliance
  • Logs retained for security monitoring

5. CROSS-BORDER PROCESSING

AI infrastructure may process data outside Malaysia.

By using the Platform, you consent to such transfer.

6. DATA SECURITY

We implement:

  • SSL encryption
  • Password hashing
  • Limited admin access
  • Server-level safeguards

However, no online transmission is 100% secure.

7. USER RIGHTS UNDER PDPA

Users may request:

  • Access to personal data
  • Correction
  • Deletion
  • Withdrawal of consent

Subject to service limitations.


ADDITIONAL PRIVACY EXPANSION

DATA BREACH RESPONSE POLICY

In the event of a confirmed data breach:

  • We will investigate promptly
  • Take reasonable corrective measures
  • Notify affected users if required under Malaysian law

However, we are not liable for third-party hacking beyond reasonable safeguards.

COOKIE & TRACKING DISCLOSURE

We may use:

  • Essential cookies
  • Analytics tracking
  • Affiliate tracking cookies

Users may disable cookies but functionality may be limited.